Highly Effective yet Gentle

In case you feel that the product wasn’t gentle on your skin, and your skin feels irritated for prolonged hours you may raise a refund request. Though, we suggest first going through the ‘how to use’ section on the product page, since each product has a different method of use. Please see if you followed the information provided correctly while using the product, in case you missed something try using the product again with the correct methodology first. If still the concern persists, reach out to us for a refund within 7 days from the date of delivery. Money-back guarantee is applicable on orders placed on or after 14th July 2023.

 In case you used the product correctly & still faced any side effects, please send us an email at hello@mannlich.in with the subject line - Money Back Request & we will initiate the process in 24-48 hrs.

We will try to get back to you within 24-48 hrs on the next steps. If there is a weekend/ public holiday, revert can take longer up to 4 days. 

Once the process is complete, please expect to receive the refund within 5-7 working days.

Yes, you will receive the entire amount back for the product that caused you irritation in your source account.

At the moment, the offer is only valid for purchases made through our website.

The refund can be requested only once per product.

Purging is a sign of a high cell turnover rate, it actually denotes that the product is working. Hence, in case of purging a refund can not be processed.